Global Inbox

Automated Quote Follow-up

Turn more open quotes
into revenue.

Global Inbox automatically follows up on issued quotes, so fewer opportunities fall through the cracks.

Global Inbox · Acme FabricationLIVE
QUOTE #4821
Stamped brackets — 12k units
$48,200
Issued
Issued
Quote sent — the follow-up clock starts.
Follow-up scheduled
Queued for Mar 3, timed to the build date.
Follow-up sent
Auto follow-up from J. Reyes, with full context.
Customer replied
“Ready to move — send PO details and lead time.”
Job won
Order SO-3391 created — $48,200 booked.
1,184 quotes recovered this quarter
Backed by

The problem

Quote follow-up is where revenue leaks

Your team already did the hard work — submitting the RFQ, preparing the quote, sending it out. But once the quote goes out, follow-up becomes manual, inconsistent, and hard to track.

Reps get busy. Customers go quiet. Some quotes are ready to buy; others are early budgetary bids to re-engage later. Leaders are left asking what happened, who followed up, and which open quotes are still worth chasing.

Global Inbox makes sure issued quotes keep moving.

#4773Ridgeline Tool & Die
$61,300Stale · 18 days
#4791Cobalt Machine Works
$128,000High value
#4802Vertex Metals
$9,400Reply unanswered
#4810Acme Fabrication
$48,200Ready to buy

Works with your stack

Why your existing systems don’t solve the whole problem

Your existing systems record what happened. Global Inbox makes sure the follow-up actually happens.

InboxWhat the customer said
CRMThe account and its owner
ERPQuote, job, order, pricing
Global Inbox· one enriched quote & email
Customer
Acme Fabrication
Quote
#4821 · $48,200
Project start
March
Prior orders
3 · last in Mar
Classification
BuyBid

Your CRM manages customers, your quoting system creates quotes, your ERP runs operations — but none of them is built to continuously own quote follow-up. Global Inbox connects them into a single revenue workflow, recovering revenue lost to missed follow-ups and inconsistent sales execution.

What Global Inbox does

Automated quote follow-up, powered by your business context

It follows up on issued quotes at the right time, from the right owner, with the right context — automatically, or drafted and scheduled for approval, depending on how your team operates.

01

Connect your sales inboxes

Bring customer-facing conversations into one shared view, so reps and leaders see the history behind each quote.

02

Integrate CRM, ERP & business systems

Connect quote data, customer records, job history, order status, delivery, pricing, SKUs, and project details.

See integrations →
03

Automate follow-up after quotes issue

Trigger timely follow-up based on quote status, customer history, project timing, value, and prior communication.

Automated quote follow-up

Every quote gets the follow-up it deserves

Some customers are ready to buy now. Others are collecting bids for a project months out. Global Inbox uses your sales and business context to manage follow-up intelligently.

Hot · Buy
Follow up quickly

Ready-to-buy quotes get a prompt, contextual nudge from the owner — before the moment passes.

Budgetary · Bid
Re-engage near project timing

Early bids are held and re-engaged as the project start approaches — not forgotten in an inbox.

No issued quote should disappear just because a rep got busy.

Gong researchSource: Gong

Following up wins more of the quotes you already sent.

The opportunity is already quoted. The follow-up still has to happen.

2x+

win rateswith proactive follow-up

20%

higher win rateswhen every sales action is completed

14%

higher win rateswith follow-up within 24 hours

Sales oversight

See every open quote without chasing every rep

Ask in plain language. Because Global Inbox connects communications with CRM, ERP, and business data, leaders get a sharper view than a standard CRM alone.

Sales-team leverage

Let your reps focus on strategic selling

Your best salespeople shouldn’t spend the day remembering which quotes to chase. Global Inbox handles the repetitive follow-up so they can do the work that needs human judgment.

Before · the busywork
  • Manual, inconsistent follow-ups
  • Searching inboxes for context
  • Tracking stale quotes by memory
  • Remembering who to chase, and when
After · the real work
  • Building strategic customer relationships
  • Visiting key accounts, running lunch-and-learns
  • Expanding existing customers
  • Working complex, high-value opportunities

Global Inbox doesn’t replace your sales team — it clears the repetitive work so they can spend more time selling.

Integrations

Connects to the systems you already run

Any CRM, any ERP, any email client — Salesforce or HubSpot, NetSuite or SAP, Gmail or Outlook. No rip-and-replace: Global Inbox reads from the systems your team already uses and writes follow-up back where it belongs.

CRM
Salesforce
HubSpot
Dynamics 365
Zoho
Pipedrive
Global Inbox
One connected layer
Quotes, accounts, and conversations — joined per customer
Email
Gmail
Outlook
Google Workspace
Microsoft 365
Any IMAP inbox
ERP & quoting
NetSuite
SAP
Epicor
QuickBooks
Odoo
Your custom system
Don’t see your system? If it has an API — or even an export — Global Inbox can connect it.

Security

Built for enterprise-grade security

Global Inbox connects to your most important business systems — so security and access control are core to how it works. Infrastructure designed to protect your most sensitive data.

HIPAA-ready

Infrastructure designed to meet HIPAA requirements for protected health information.

CCPA & GDPR-ready

Built for consumer data rights and EU data protection — access, deletion, consent, and right to erasure.

Military-grade encryption

AES-256 encryption at rest and in transit — the same standard used by defense and intelligence agencies.

Controls & access
Role-based access control
Permissions by user, team, inbox, account, or source
Customer-isolated integrated data
No model training on customer data
Controlled sending & approval workflows
Sensitive emails stay hidden from unauthorized users

Your data stays yours

We never train models on your data

Global Inbox uses your communications and business data to follow up on your quotes — never to train models, shared or otherwise. Your data stays isolated to your organization, and it is used only to serve you.

No model training — ever

Your emails, quotes, and business data are never used to train models — not ours, not anyone’s.

Isolated to your organization

Each customer’s connected data, communications, and context are kept separate and private.

Yours to control

Export or delete your data on request. You decide which inboxes and systems stay connected.

FAQ

Questions sales leaders ask first

Free revenue audit

How much revenue are you leaving on the table?

We’ll review your open and issued quotes and put a dollar figure on how much quoted revenue is going cold from missed follow-up.

Free · No commitment
Stale
Which quotes went cold

Issued quotes sitting past your follow-up window with no touch from your team.

Unanswered
Which replies got missed

Customer replies on open quotes that never received a response.

Ready to buy
Which quotes are ready now

Open quotes showing buying signals that just need a timely nudge to close.